Iron Mountain Director, Design & Construction Program Management in Boston, Massachusetts
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
The Director of Design and Construction Program Manager, North America is responsible for overseeing multiple large data center projects and ensuring the projects run smoothly. They are the primary interface with owners, developers, and customers to ensure on-time and on-budget major projects to ensure owner and customer satisfaction. The ideal candidate will be highly organized and display the necessary qualities to be highly influential in driving decisions with multiple stake holders without direct authority.
Serve as the overall Design and Construction (D&C) Program Manager for multiple major projects on a data center campus to ensure they run smoothly starting with the scope of work and finishing with the owner’s and customer’s satisfaction.
Responsible for overall project management, progress and coordination of design, construction, and analysis of projects.
Responsible for non-physical deliverables:
Needs deliverables in terms of schedule, power, cooling, space, cost
Customer relationship management as it pertains to development, design, and construction
Overall schedule and coordination of schedules of all work streams that make up the delivery of a project to a satisfied customer
Responsible for oversight of management level oversight of safety and risk management.
Responsible for providing weekly project status reports to senior leadership and the customer’s project manager(s).
Work in tandem with owners and customers and gather all necessary data necessary to serve as primary decision makers for work stream related matters.
Applies best practices of construction industry while acting in the best interests of the owner. Intimately familiar with the needs of the owners and effectively communicates and balances owner’s needs with those of the customers.
Can provide necessary analysis to balance needs of owner with the needs of the construction team to make certain the onsite team has the necessary resources, equipment and staff they need to complete the project on time and on budget.
Incorporates lean construction techniques and process improvements to help drive efficiencies and consistency across the project portfolio.
Design processes that ensure employee and subcontractor safety is the primary priority on every project.
Develop tools to aid in tracking and enhancing installation efficiency i.e speed+quality
Compile and report on successes and gaps.
Continuously looks for opportunities to lean out activities and simplify the overall operating model.
Drive continuous improvement of construction practices.
Capture best practices and present internally and externally to improve future projects.
Regional and National travel; Partners with other functional teams to provide necessary support and solutions for all construction projects.
Key Skills, Requirements and Competencies:
A minimum of 10 years’ experience in managing multiple project management teams.
Strong, professional written, presentation, and customer relationship skills.
This position must be able to manage complex design programs and lead cross organizational teams.
Creating, building, and managing relationships with key suppliers, business partners, and internal customers are vital to this position.
Total travel 25%; overnight travel 25%.
Bachelor's degree in Engineering, Project Management, or Business Administration or other related field or equivalent combination of relevant experience and education. Masters’ degree preferred;
A current and complete knowledge of construction practices, contracts, billing, detailing, estimating, running crews, and managing construction projects from start to finish.
10+ years of progressive leadership experience; 5+ years professional, managerial, and “hands-on” field level experience;
Regulatory compliance and safety best practices;
Ability to learn quickly, establish trust, and communicate effectively
Strong computer skills, including experience with productivity tools and the ability to transfer software experience between platforms;
Highly organized and influential, including the ability to influence multiple stakeholders, without direct authority.
Category: Real Estate Group
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