Iron Mountain Real Estate Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Lead Officer, Safety & Security in Scottsdale, Arizona

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

The Lead Officer, Safety & Security has the task of monitoring and safeguarding the human assets, intellectual property, integrity, reputation and physical assets to ensure continuity of operations. The Lead Officer, Safety & Security may be one of the first Iron Mountain employees that many customers and visitors will encounter. The demeanor, appearance and professional attitude that the Lead Officer, Safety & Security displays with customers, clients or visitors will significantly impact their initial impression of Iron Mountain. Strict adherence to the security and safety policies by these Officers will help establish and maintain a safe and secure working environment for customers and will reinforce Iron Mountain’s commitment to both security and total customer satisfaction. Lead Officer, Safety & Security will also perform duties as stated in the Officer, Safety & Security job description.


  • Coordinates schedules and staff requests to ensure all posts are filled and manned appropriately. May require taking calls/communications outside of daily scheduled hours.

  • Control and monitor daily entry and exit of individuals and vehicles into and out of the facility addressing both safety and security concerns. Prevent unauthorized individuals and/or vehicles from entering the facility. Monitor security and fire alarm system as well as designated CCTV covered assets and respond to alarms and/or potential security breaches in accordance with established procedures

  • Conduct routine visual inspection of key assets and locations within the facility through scheduled roving foot and vehicle patrols, both inside and on the outside perimeter of the facility, throughout the year and in all weather conditions. Position requires the need to provide specific direction to others with regard to compliance with rules and regulations of the facility, particularly with regard to the entry and exit procedures. The position also requires the ability to take charge and provide clear direction to all visitors and clients employees in the event of a safety or security related situation (i.e. fire or emergency evacuation).

  • Assist customers, tenants and visitors as needed with safety and security issues and concerns, as well as with directions and general guidance regarding the facility.

  • Appropriately document any significant security and safety incidents and complete reports in accordance with established policy and procedures.

  • Perform badging access for all customers, visitors, vendors, contractors, in accordance with visitor entry request documentation and ticketing system

Key Skills, Requirements and Competencies:

  • The responsibilities of the Lead Officer, Safety & Security position requires daily face-to-face dialogue with a wide variety of individuals and personalities ranging from entry-level customers and employees to corporate executives and high-level government officials. The ability to maintain a professional and courteous demeanor during stressful situations, while providing clear instructions and alleviating any confusion regarding policies and procedures, is required. Quick situational assessments and decision making is necessary to maintain the safety and security of the facility. Must have excellent interpersonal, administrative, and communication skills.

  • Maintain mandated CPR/AED training requirements for self and team in accordance with company guidelines.

  • Quick situational assessments and decision making is necessary to maintain the safety and security of the facility

  • Maintain consistent uniform attire for all Officers in accordance with the IM NA Uniform Policy & Program.

  • Work with management to create and update SharePoint security & site documents.

  • Maintain effective documentation and communication, in partnership with security management, to ensure consistent implementation of yearly evaluations for security officers.

  • Completes weekly summary of significant safety incidents, security incidents, staffing updates, and any pertinent information of issues that came up while on shift and submit to the Security Supervisor.

  • Distributes work assignments to Officers and ensures that daily duties are completed.

  • Able to learn and understand basic computer networking and database concepts, maintain knowledge of physical access control systems, CCTV, and other related systems and equipment, and understand life safety issues.

  • Must have excellent interpersonal, administrative, and communication skills.

  • Candidates should have the skills and knowledge to assist in direct customer facing activities. Able to read, comprehend, and follow documentation written in English.

  • Government clearance for site-specific locations - Must apply for within first 30 days and must successfully complete clearance within 12 months .

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

US : Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

Category: Security Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0035598